Frequently asked questions
How much attention do we pay to the quality of our products?
Our products undergo constant professional inspection throughout the manufacturing cycle to ensure that we offer you the best possible quality.
To ensure optimal satisfaction with our cases, we carry out frequent quality checks.
When is my order expected to be delivered?
Glasses-case.co.uk prioritises your satisfaction and offers you a risk-free shopping experience. If the size of your purchase is incorrect, we will exchange the product for the correct size within 14 days, free of charge. If you are not satisfied with your order, you can return it for a refund within 14 days, but please note that the return shipping costs will be borne by the customer.
What if the product does not meet my requirements?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
There is an error in the delivery address.
To ensure successful delivery, it is essential that any changes to your address are made within a few hours. If there is an error in the delivery address, please notify us immediately by email with the correct address. Please note that an incorrect address may result in an unintended delivery or no delivery at all. Please note that we cannot be held responsible for such issues.